Browsing Category: Contributed Article

No. Robots will not replace humans.

Robotic process automation will take over the litany of tedious tasks that slow us down. Robotic process automation (RPA) is transforming CX and customer care. Automating the repetitive, tedious tasks that often occupy personnel in back offices and customer-facing contact centers can provide meaningful benefits. It can reduce the need for a cumbersome back office, […]

How to Conduct a Proper Website Stress Test Using JMeter

Many business owners who have jumped on the digital transformation bandwagon are swimming in a sea of tech buzzwords. These may include “big” words like artificial intelligence and virtual reality. Therefore, they oftentimes fail to recognize the importance of simple tech concepts like “website testing.” To be fair, website testing does have a decent share […]