Think of the last time you went out and had a disappointing service experience. This could be at a restaurant, while shopping at a store, at your doctor’s office, or while getting your car repaired. Was your disappointment driven by what happened (a delay, mistake) to you or was it the response of the person […]
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The Ultimate Guide: Content Marketing Overview and Must-Know Facts
Content marketing forever revolutionized the world of advertising and promotion. It grew in popularity with the rise of the internet in the digital era, and businesses quickly recognized its potential.Content marketing has become one of the most commonly used strategies to promote products and services around the world. In this article, we will discuss what […]
Spot a Scam: How Job Seekers Can Protect Themselves from Online Employment Fraud
Have you ever come across an online job ad for a position that was simply too good to be true? Or, maybe you’ve found a posting that blatantly excluded the employer’s name, website, and other critical information. If so, you may have stumbled upon a fraudulent ad.While online job boards allow candidates to apply for […]
5 Reasons Why Online Reviews Are Important for Your Business
In today’s connected world, people constantly turn to the internet for information. Whether they’re looking for a product to buy or a service, they will undoubtedly do research online before deciding to go with your business. Studies show that 90% of people who looked at online reviews before deciding to work with a business were […]
Creating a More Secure Home: Best Practices, Tips, and Considerations
Home security is becoming an increasing concern for homeowners, property managers, and renters. Thankfully, there are a number of home security products and options available that are both affordable and easy to use. If you are concerned about home security, here are some tips to keep in mind.Know Which Entry Points May Be VulnerableThe place […]
Chatbots vs Customer Service Representatives: What Keeps Your Customers Happy?
Today’s customers want everything in a snap, with simplified payment methods and same-day deliveries becoming more common among businesses. Instant demand applies to customer service as well. In fact, more than 82% of consumers expect an immediate response for marketing and sales questions, according to a recent report by HubSpot. A Conversocial paper found more […]